How to buy
Shopping in our store is very simple: just choose an item, add it to your shopping cart by clicking on the shopping cart icon and place your order, using the payment method of your choice. If it is more convenient for you, you can also make the purchase of almost all our articles by telephone. Simply choose the one you want and call +34 690 11 83 75.
ALa Galería Azul, with N.I.F. 30473814X performs the sale and distribution of the products offered in this service. The sales operations will be understood to be carried out at Av. Llano de Pablo Picasso, 27, local 2 A, 29300 Archidona, Málaga.
How to pay You can pay your purchases with:
By deposit or transfer in our account Banco XXX indicating the name and surname of the buyer in the concept: ES.
By bank card.
By PayPal in the account: email@example.com
Shipping costs and delivery time Spain (all the national territory)
Different shipping costs will be applied depending on the characteristics of each product.
These costs are applied per shipment, regardless of the number of items. In orders containing items with different shipping costs, only one shipping cost will be applied, being the one with the highest amount.
If the customer includes his cell phone number, the transport agency will send a text message with the phone number of the transport agency delegation that will carry out the delivery and with the number of the package expedition, and he will be able to contact if an incident occurs.
For delivery purposes, Saturdays, Sundays and holidays are not included.
The deadline, in case of local holidays in the municipality of the seller or the buyer providing the service, please contact us on +34 690 11 83 75 before placing your order and we will indicate the exact delivery date.
Items will be shipped within 24 hours to 72 hours, depending on stock and payment received. Furniture and appliances will be shipped within 5-15 working days.
To check the status of your shipment with GLS agency click here.
The Warranty Certificate issued by ALa Galeria Azul, guarantees the quality of the product it covers, in the legally established terms, for a period of one year from the date of delivery, not including deficiencies caused by negligence, blows, improper use or manipulation, unsuitable voltage, improper installation not carried out by the authorized Technical Service when applicable, or materials subject to wear and tear due to normal use. In those incidents that justify the use of the warranty, the repair, replacement of the article, discount or refund will be chosen, according to the legally established terms.
The warranty will lose its value:
If any of the data of the same or of the proof of purchase are modified, altered or replaced.
If the identification number of the product is manipulated or repaired.
To make effective the guarantee contact with us in the telephone +34 690 11 83 75 or send us an e-mail to the following address firstname.lastname@example.org
Returning an item
Offering the highest quality and the best guarantee is our commitment to our customers. If when you receive your order you are not satisfied, you have a period of fourteen (14) days from the date of receipt to execute the right of return. In any case, it is understood that the customer has known the right of withdrawal from the entry into the Store, which requires the reading and acceptance of these General Conditions, and in any case from the time you place the order. This right can be exercised in the form below available to the customer. Returns from the shipping address: In case of return, shipping costs will not be refunded. Likewise, the cost of collection shall be borne by the customer. If you are not satisfied when you receive your order, you have a period of fourteen (14) days from the date of receipt to execute the right of return. To make the return, the product must be in perfect condition, in its original packaging, accessories or promotional gifts included where appropriate. Once the merchandise has been received in our warehouses, and after checking its condition. In addition, you cannot exchange a product because it was not in perfect condition;
You cannot exchange a product because it was not what you thought it was, so please make sure you read in detail the product specifications before placing your order. If in doubt, please contact us.
Cancellation Form: Cancellation Form.
To make your return, send us an e-mail, through the following address: email@example.com or by calling +34 690 11 83 75.
Returns in our store:
Items purchased online (www.lagaleriaazul.com) can also be returned in our store. Returns will be made exclusively in those ALa Galeria Azul centers where the merchandise to be returned is sold. Shipping costs will only be refunded in the case of wrong shipment or defective product. To make your return, please send us an e-mail, through the following address: firstname.lastname@example.org or by calling +34 690 11 83 75
Customer data Registration, modification, security policy and confidentiality.to make purchases in our store or access certain services, you must register your personal data and choose a password that will allow you to access all those areas that require prior identification. This will prevent you from having to fill them in again in the future. When you register on our secure server or place an order, your personal, address and payment details are added to our database and are used only to process your order and to send you information about offers and services that may be of interest to you. At any time you can modify your customer registration data (change of address, telephone ….) or ask us to remind you of your password if you have forgotten it. This will prevent you from having to fill them in again in the future. At the time you register on our secure server or place an order, your personal data, address, and those relating to your payment method, are incorporated into our database, used only to process the order and to send information about offers and services that may be of interest. At any time you can modify your customer registration data (change of address, telephone ….) or ask us to remind you of your password if you have forgotten it.
In accordance with our guarantee of security and confidentiality, at ALa Galeria Azul we are particularly interested in offering our customers the highest level of security and protecting the confidentiality of the data they provide us with. Therefore, commercial transactions are carried out in a secure server environment.
In accordance with the provisions of the LOPD 15/1999, we inform you that the data provided will be incorporated into a file owned by Manuela Gómez Soria and that they may be used for commercial purposes and sending information.
We inform you of the possibility of exercising your rights of access, rectification, cancellation and opposition of your personal data, by sending an email to the address email@example.com in the terms established in the LOPD, or by sending a written communication to the following address:
Manuela Gómez Soria
Av. Llano de Pablo Picasso, 27, local 2 A, 29300 Archidona, Málaga
“All data contained in this form are subject to the provisions of the current Organic Law on Protection of Personal Data (LOPD 15/1999).”